Shipping Policy – Joycite

Effective Date: January 4, 2025

Shipping Methods & Costs

At Joycite, we aim to provide fast and reliable shipping options to ensure you receive your order in a timely manner. We offer the following shipping methods:

  • Standard Shipping (US): 5-7 business days – Free for all orders over $50.
  • Expedited Shipping (US): 2-3 business days – A flat rate of $9.99.
  • International Shipping: 10-15 business days – A flat rate of $15.99.

Shipping costs will be calculated and displayed at checkout based on your location and order size.

Processing Time

  • Order Processing: We process orders within 1-2 business days from the time your payment is successfully processed.
  • Please note that orders placed on weekends or holidays may be processed the following business day.

Tracking Your Order

  • Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can track your order status by clicking the tracking link provided in the shipping confirmation email.

Delivery Times

  • Delivery times are estimates and are subject to factors like shipping location, customs clearance, and unexpected delays.
  • Joycite is not responsible for delays caused by weather conditions, customs clearance, or other external factors beyond our control.

International Shipping

  • International shipping is available to most countries. However, some regions may have additional shipping restrictions or higher shipping rates.
  • Customers are responsible for any import duties, taxes, or customs fees that may apply to international shipments.
  • Joycite is not responsible for delays caused by customs processing or duties/taxes.

Order Delays

  • While we strive to meet estimated delivery dates, please note that delays may occur due to unforeseen circumstances such as weather, customs clearance, or other factors.
  • If your order is delayed beyond the estimated delivery time, you may contact us at info@joycite.com for assistance.

Address Accuracy

  • Please ensure that your shipping address is accurate and complete to avoid any delays or returned packages.
  • Joycite is not responsible for orders shipped to incorrect addresses due to customer error.

Customer Support

If you have any questions regarding shipping, tracking, or delivery, please contact us at: